Accommodation Management and Housekeeping
Principles of front office operations, reservation systems and revenue management with most modem softwares like Opera Fidelio and IDS as well as day to day aspects of room’s management, including guest relation, housekeeping and welcoming procedures.
Learn about various aspects of cleaning systems and schedules. Inventory and control procedures are developed and managed.
Computer and Information Technology
Students are equipped with a laptop computer for class work. In computer workshops students enhance their skills in word processing, spread sheets and presentation. Further, students study and understand the impact of IT on the micro and macro environments and have access to all the global information through Wi-Fi facility.
Languages and Communications
Students work to improve their ability to speak and write in effective languages. Classes in management communication both in oral and written are mandatory for overall improvement.
Case Studies and Business Projects
Through case studies and business projects, students learn to analyze the macro economic environment and see business situations as a strategic decision maker and problem solver to meet company objectives.
Students have an opportunity to focus their analytical and presentation skills on a specific business project by writing an individual research paper related to hospitality sector. |